Shipping & Delivery Policy

To ensure faster and more flexible delivery of your chronomu purchases, we offer two shipping options:

Standard Shipping
Shipping Fee: A flat fee of US$5.99 per order
Delivery Time: 3-7 business days after order placement (delays may occur in remote areas; please refer to tracking information for details).

Suitable for: Customers seeking a cost-effective shipping solution who don't have urgent delivery requirements.

VIP Shipping
Shipping Fee: A flat fee of US$15.99 per order
Delivery Time: Priority delivery within 1-3 business days after order placement, providing a faster delivery experience.

Suitable for: Customers who need their products urgently and want to minimize wait times.
Shipping Discount: To thank our customers for their support, chronomu is offering a "Free Shipping on Orders Over $39.99" promotion. Orders over $39.99 automatically receive free shipping (no additional shipping charges, regardless of shipping method).

Once your order is shipped, we'll email you a tracking number. You can track your package's real-time location and progress at any time through the "My Orders" page on our website or the corresponding logistics platform. If you encounter any issues with your package being delayed, lost, or damaged during shipping, please contact customer service at service@chronomu.com. We will promptly coordinate with the logistics company to resolve the issue.